Kavala Tour provides online travel services through its own websites and mobile applications, as well as through other online platforms such as partner websites and social networks. The following information applies to all of these platforms.
What personal information does the Kavala Tour use?
When booking, you will be asked to indicate your name, address, phone number, email address, payment details, names of guests traveling with you, and your preferences during your stay.
To simplify booking management, you can open a user account. This allows you to save your personal settings, view previous bookings and manage future bookings.
When you visit our website, even if you are not making a reservation, we may collect certain information, such as your IP address or browser, information about your computer’s operating system, application version, language settings and the pages that have been displayed. If you use a mobile device, we may also collect data that identifies your mobile device, the settings and characteristics of a specific device.
Why does Kavala Tour collect and use your personal data?
How does Kavala Tour use social networks?
We use social networks to advertise, promote and improve our own website. For example, we integrated social media plugins into the Kavala Tour website. Therefore, when you click one of the buttons and register in your account from a social network, the information is transmitted to us, and may be presented in your social network profile to share with other users.
In addition to implementing these buttons, Kavala Tour uses social networks, supporting accounts from several social networking sites and offering special applications. These services may allow you to share information with us. When you register in the application for social networks, you will be informed what information will be transferred to Kavala Tour. The information that you decide to share with us may include basic information that is already available on your profile on social networks, email address, status updates, and your friends list. This information is necessary to create a unique user interface either in the application itself or on our website. It facilitates things like personalizing our website to suit your needs, connecting you with friends at destinations, and analyzing and expanding our tour related services. services.
How does Kavala Tour transfer your data to third parties?
In certain circumstances, we may transfer your personal data to third parties.
How does Kavala Tour use mobile devices?
We have free apps for various mobile devices and we use versions of our regular website that are optimized for mobile devices. These applications and mobile websites process your personal data similar to our website and also allow you to use location services to find services nearby.
How does Kavala Tour use guest reviews and other information that you share with us?
After you use any service booked with us, you will be asked to send a review in which information about our service may be requested. If you do not want your name to appear in your review, you can use a nickname (which you can choose in your account) or it can be displayed anonymously. Concluding the review for guests, you agree that it can be displayed, for example, on the corresponding page of information about services on our websites, in our accounts on social networks and in social applications, or on the website of our business partner so that inform other travelers about the quality of the service you use.
If you indicate that the guest review was useful / not useful, we will combine it with reviews from other customers to sort and prioritize. We can use the information in your listings or in other information related to a particular service that you transmit to us in an anonymous format to help other travelers find the right solution.
What are cookies?
Why are cookies used?
Web pages do not have memory. If you go from page to page on a website, you will not be recognized as the same user on all pages. Cookies allow your browser to recognize web sites. Thus, cookies are mainly used to remember your choice on the site. They also make sure that you are recognized when you return to the website.
Do all cookies do the same?
No, there are different types of cookies and different ways to use them. Cookies can be classified according to their functions, life expectancy and those who post them on the website.
How are cookies used?
Our website uses the following types of cookies:
How long do cookies stay active?
The cookies we use have different lifespan. The maximum life expectancy that we set is one year from the time you last visited our website. You can delete all cookies from your browser at any time. To permanently delete cookies, you can use your browser settings. You can also control the collection of data for analytical purposes using Google Analytics, and disable the collection of data about the sites you visited using the Google Analytics blocker.
How to recognize Kavala Tour cookies?
You can find our cookies in your browser settings.
Who has access to Kavala Tour cookie data?
Only Kavala Tour has access to the cookies of our site. Cookies posted by third parties may be available to these third parties.
How you can manage your cookie preferences?
Using browser settings, for example, in Internet Explorer, Safari, Firefox or Chrome, you can specify which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the Help function in your browser to find the settings you need.
If you choose not to accept certain cookies, you may not be able to use certain features on our website. In addition, the abandonment of the online advertising network does not mean that you will not receive or undergo online advertising or marketing analysis. This means that ads matching your web preferences and viewing patterns will no longer be shown on your chosen network.
Traveler uses web beacons?
In addition to using cookies, Kavala Tour sometimes uses web beacons. A web beacon is a tiny one-pixel graphic image that is delivered to your computer as part of a web page request or as an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertising, either on our website or on third-party websites, to find out if an order is being made by the user to whom the online advertising is shown, too; Track conversions from partner websites and analyze the structure of user traffic in order to optimize the travel services provided to you.
What security procedures does Kavala Tour use to protect your personal data?
In accordance with European data protection legislation, we follow reasonable procedures to prevent unauthorized access and misuse of personal information.
We use appropriate business systems and procedures to protect and protect the personal information that you provide to us. We also use security procedures and technical and physical restrictions to access and use personal information on our servers. Only authorized personnel are allowed access to personal information during their work.
Your credit card details – when needed during the booking process – are stored for no more than 10 days. After that, your credit card information will either be permanently deleted from our systems or it will remain hashed in our system for fraud detection purposes. This is if you have not decided to save your credit card details in your account.
The services offered by Kavala Tour are not intended for children under 18 years of age. Use of any of our services is permitted only with the valid consent of the parent or guardian. If we receive information from a child under the age of 18, we reserve the right to delete it.
How can you control the personal data that you transferred to Kavala Tour?
You always have the right to view the personal information we hold about you. You can request an overview of your personal data by sending us an email to [email protected] Please write “Request personal information” in the subject line of your email and attach a copy of your ID card to help us prevent unauthorized access to your personal data persons.
If the personal information we have for you is incorrect, we will update it upon your request. You can also ask us to delete your personal data from our customer database by sending us an email with a “Request to delete personal information” in the subject line. However, we may need to store certain information, for example, for legal or administrative purposes, such as keeping records or for identifying fraudulent activities. You can delete your account at any time by logging into your account on the website and selecting it for deletion.
Who is responsible for the processing of personal data on the website and applications of Kavala Tour?
Only Kavala Tour employees control the processing of personal data on their websites and mobile applications. If you have any suggestions or comments regarding this privacy notice, send an email to [email protected]
Last update is June 2021.